Top 6 free CRM for your company [Comparison 2022]

Have you finally decided to say goodbye to Excel and are looking for the best CRM software for your company? Well, nothing better than a free CRM to start using this tool and understand how it works without breaking your budget.

With the large number of solutions on the market, it is not easy to choose. There are different types of free CRM tools , there are some with functionality limitations or with time limitations of use. Whatever the case, this is your opportunity to test, together with your team, which one best suits your needs and which functionalities are essential for your business.

To help you save time in the process of finding and selecting the best solutions, Appvizer brings you the six best free CRM software. Discover its main functionalities and what we liked the most about each tool.

What is a free CRM?

A CRM ( Customer Relationship Management) or Customer Relationship Management software is a system that allows organizations to improve the interactions and care they provide to their customers.

These tools usually have numerous functionalities , so that they cover the needs of each business. Likewise, they can be installed locally ( on premise ) or in the cloud; their code can be open ( open source ) or proprietary and they can be paid or free . The latter are usually very useful and very convenient for growing companies. However, many of these software do not have advanced features or are paid.

Let's see which are the six  best free CRM software according to our selection.

Our selection criteria

To make the following comparison, Appvizer has taken into account the following selection criteria :

• The versatility of the tool:
  • Automation of tasks
  • customer support,
  • the management of sales funnels,
  • contact management;
• the value-added proposition , either at the level of interoperability with other software or complementary functionalities;
• the ease and ergonomics of the tool;
• software integrability;
• popularity among users;
• the profitability of the solution.

💡 The software is listed in alphabetical order and all have a version accessible online.

Summary table: best free CRM in Spanish

1. Agile CRM

Description

Agile CRM is an all-in-one tool , ideal for automating marketing and sales from the same platform . With a modern, fast and efficient interface, this software offers high-quality support to companies that are looking to close more and more commercial agreements.

The advantage of having all the necessary functionalities on the same platform is that it allows tasks to be streamlined and collaboration to be optimized.

functionalities

Agile CRM functionalities can be classified into two large groups:

1. Sales :
   • 360 vision of interactions with contacts.
   • Timeline for the chronological monitoring of interactions.
   • Synchronization with Google Calendar that allows tracking of events , meetings and sales demos.
   • Deal tracking .
   • Projects management.
   • Preparation of analysis and advanced reports .
   • Automatic conversion assessment
2. Marketing :
   • Advanced marketing automation with a drag and drop design .
   • Popup customization .
   • Increase in conversions thanks to registration forms and surveys .
   • Email campaign automation including : newsletters, A/B testing, statistics and campaign behavior tracking.
   • Analysis of the behavior of your website visitors.

What we like the most

Among the features of the tool, we highlight:

• The sales gamification strategy that helps increase competitiveness and collaboration.
• Auto dialer functionality that allows you to call different contacts with a single click.
• The integration of VoIP tools like Twilio, RingCentral and SIP accounts.
• Integration with social networks and cell phone marketing.
• Its mobile application, available for iOS and Android.

🌟 The free version of Agile CRM includes: 10 users, 1,000 contacts, essential sales and interview scheduling.

Description

is an all-in-one tool that proposes computer solutions that interact from different functionalities, optimizing the work of the different departments of the company .

The Bitrix24 CRM has a powerful database from which it is possible to manage the entire relationship with the client in the most efficient way possible.

functionalities

Among the numerous features that Bitrix24 provides to the user, it is worth mentioning:

• Customer relationship management :
  • Analysis and creation of reports, based on the segmentation of the target audience,
  • permissions Management,
  • import/export of contacts,
  • data storage in the cloud or on the server itself,
  • Marketing campaings.
• The sales funnel :
  • Visualization of the transactions in progress and the different stages of each of the commercial actions.
• The CRM control panel :
  • Visualization of all sales activities, as successful operations or in the process of being completed.
• The quotes :
  • Customization of fields and states,
  • conversion of quotes into invoices.
• Billing : _
  • Customization of fields to add customer information,
  • recurring billing,
  • sending invoices by email and in PDF format.
• Sales targets :
  • Definition and monitoring of goals by agent, pipeline or company.

What we like the most

Among the most interesting features of the Bitrix24 CRM, we highlight:

• The creation of web pages and landing pages , without the need for HTML coding and from free templates.
• Integrated management of human resources and customer relations;
• Social intranet functionalities.
• Marketing automation focused on the sales funnel, segmenting leads and driving deals down the pipeline .
• The easy integration of the CRM with the company website , which offers advantages such as: live chat or callback widgets.

🌟 The free version of Bitrix24 includes the basic functionalities necessary for a complete and unlimited client management.

3. EngageBay

Description

EngageBay is an all-in-one software that helps you manage your business and your clients through a complete, powerful and unified platform. With this tool you can respond to all your marketing, sales and customer service needs.

EngageBay CRM is ideal for fast-growing companies and expanding businesses that need to increase their performance thanks to simple, powerful, affordable and integrated tools.

functionalities

Among the many features that EngageBay provides to its users, we can mention the following:

• Sales :
  • Business growth from a powerful email marketing strategy , fully customizable and that keeps your audience engaged;
  • a complete vision of each interaction that you have generated with your potential clients;
  • monitoring of all the information and data of your clients.
• Marketing Emails :
  • Offers promotions and offers;
  • send newsletters to your customers in a couple of clicks;
  • Keep track of key metrics like email opens , clicks, and more;
  • call and contact your customers directly from EngageBay;
  • track emails to keep a close eye on the actions of your potential customers.
• Sales pipeline:
  • Automation of your sales funnel thanks to the implementation of advanced and precise tools;
  • lead nurturing to increase the participation of potential customers.

What we like the most

• Its modern pop-ups and its wide range of landing pages .
• The ability to respond to as many tickets as you want from a simple interface.
• Sending an eye-catching message to start the live chat.
• The collection of information about customer behavior with the aim of personalizing the approach of each offer.
• The possibility of having several agents meet in the chat to jointly solve problems and requests.

🌟 The free version of EngageBay includes: 500 contacts, 1,000 emails, 500 MB of storage, live chat, Facebook Ads, among others.

4. Hubspot CRM

Description

Hubspot CRM is a complete tool that has the support of the great developer and marketing of software products, Hubspot. This tool includes tailored solutions for sales representatives and teams , marketers, customer service teams , managers, and business owners . This means that it is capable of going far beyond simple contact management .

functionalities

There are innumerable functionalities that the Hubspot CRM offers. Here are some:

• Management and complete visualization of the sales pipeline : monitoring of sales and, therefore, the performance of the sales team.
• Meeting scheduling features that make it easy to connect prospects.
• Communication :
  • live chat,
  • email templates for mass mailings,
  • calls with just one click.
• Lead management : alerts and appointment scheduling for timely follow-up.
• Management and optimization of the database from:
  • Creation of professional landing page forms,
  • ad management tool
• Conversion analysis from integrated analytics that closely monitor the behavior of emails and indicate which one converts the most.
• Universal inbox for customer support, which allows you to view, manage, assign and respond to conversations from one place, regardless of the communication channel used.